Sample Computer Repair Shop Business Plan Template PDF


The following tips will show you how to start a computer repair shop. Do you know that, there are over one billion computer in the world? (Source In the United States of America alone there is an “estimated 223,810,000 personal computer users across the country and the number has been going higher up in recent times.” (Source

The statistics shows that computer repair business is a gold mine. With the large number of computer user, there will always be demands for computer repairers. This is because computer like every other electronic machine will always develop fault and it will require maintenance and repair.

Therefore, the service of computer repairers will always be needed. So if you are thinking of starting a business, you should consider starting a computer repair shop.

Need to write a plan for your venture? Download a FREE Business Plan PDF Sample to develop a template for your own startup.

Prepare your Mind

Though starting a computer repair shop is a good business, but nothing good comes easy. As profitable as a computer repair business is, it entails some challenges like sourcing for capital to start the business, getting loyal customers, dealing with competition, building a reputable brand for the business, constantly upgrading your skills so that you can stay up to date in your industry and many more.

You will face some of these challenges and you must prepare your mind for this. Preparing your mind will help you to not give up when challenges rear its ugly head.


Since you are about to tread on a new terrain, it is likely that you have limited knowledge about the computer repair industry. Therefore, it is important for you to do a thorough research so that you can be well informed about the fundamental things your business needs to thrive. Don’t just assume you know.

Research about your ideal customers, their problem and the best way you can help them solve it.

Research about the various niches in the industry, the ones that are in high demand and the one that is of interest to you. Research about your competitors, what they are doing right and how you can improve on it and what their customers are complaining about that you can leverage on. Doing this will guide you in making good decisions.

Seek for Help

As good as it to research and do your personal homework about the business, it is also good to seek for help from those that have gone ahead of you. This will help to shorten your learning curves, make the right choices and avoid mistakes. So, look for one or two experts in your industry and seek for their help. This may require you paying a price, but be sure that it will be worth it.

Get Skilled

To stand out among your competitors and become the most sought after by your customers, you need to be highly skilled at repairing computers. So, being merely interested in the business is not enough, you need the necessary skills and expertise that will help you to always be on top of the game.

Even if your intention of operating the shop is to hire skilled technicians and computer engineers that will help you with the computer repairs, having some basic skills that will enable you deal directly with your customers will help a great deal.

Start the Shop

After taking the necessary steps, the next thing to do is to start the computer repair show. How you will start depend on the capital and the resources available at your disposal. You can start big if you have the financial capacity to do so. But if you don’t have the capital to start, don’t let that discourage and stop you from starting.

The thing is that no matter your financial capacity, you can always start something if you really want to. For example, if you can’t afford to get a shop, you can create a small space in your house and be using it for shop till you can afford to get one. Also, you can start working for someone else while you gather the money and experience you need to start yours.

Market your Business

No matter how good and highly skilled you are, if people don’t know about you, you are not going to make sales. This is why you need to embark on aggressive marketing of your computer repair business. Let people know what you do.

You can start from your contact list; call up your family and friends, let them about your shop, don’t assume they know. Offer them free services in exchange for referrals.

Reach out to small businesses and individuals and pitch your work to them, offer them irresistible discounts that will make them patronize you and make sure you do a good work for them that will not only make them come back but also make them refer you to others. You can also leverage on the internet. It will go a long way to help you.

Create a blog and social media accounts on platforms like Facebook, Twitter and LinkedIn. Make sure to always share valuable contents on computer maintenance. If you keep at it, in no time, people will notice you and start patronizing you

Starting something is not as important as sustaining it. To sustain your PC repair business and make it stand the test of time, you must keep updating your knowledge and upgrading your skills. You must keep learning about your industry so that you can be up to date with the latest trends in the industry.

This will help you to remain relevant regardless of how things might be changing and evolving.


Here is a sample business plan for starting a PC repair service.

BUSINESS NAME: Jazzytech Computer Repairs

  • Executive Summary
  • Our Products and Services
  • Vision Statement
  • Mission Statement
  • Business Structure
  • Market Analysis
  • Financial Plan
  • Competitive Advantage
  • Conclusion

Executive Summary

Jazzytech computer Repair Company is a computer company that specializes in making available computer repairs, upgrades and networking to IT firms, home computer users, and all forms of small and medium businesses.

Jazzytech computer Repair Company will be jointly owned by Andrew and Anthony and will be situated in Chicago, United States. Andrew and Anthony have successfully raised over 50% of the amount that is needed to start this business which amounts to $100,000. They intend getting the other 50% from the bank.

Our Product and Services

Jazzytech computer Repair Company is looking to provide computer repair and maintenance services to clients in the United States and in other parts of the world. From our headquarters that will be located in Chicago, we will offer top notch computer services to various small and medium firms as well as home computer users.

Vision Statement

Our vision is to come up with a computer repair company that will be unarguably the best both in the United States and in other parts of the world.

Mission Statement

Our mission is to come up with a top notch computer repair company that will handle some of the biggest projects in the IT world. At Jazzytech computer repairs, we are bent on giving you the best. We aim to achieve this by always keeping up with the trends in technology and helping you do the same.

Business Structure

We are not ignorant of the stiff competition that exists in the computer repair industry. As a result of this, we are looking to build a very strong business structure that will help us thrive in this business.

Market Analysis
Market Trend

The computer repair business is a business that requires strong marketing skills in addition to excellent IT skills for new entrepreneurs. Interestingly, people always make use of computers. Therefore, a possession of these skills means you will always be in demand.

One factor that works to the favour of new computer firms is that people no longer wait for their PCs to break down. Avoiding repairs and making constant upgrades is enough job to keep computer repair companies busy.

Target Market

We will be looking to service both individual computer owners as well as small businesses. This is because just like individual computer owners, small businesses lack IT departments. However, they have constant IT needs. Meeting the demands of both our other business owners as well as individual computer users is definitely going to be a source of constant income for our young company.

Sales and Marketing Strategy

As a business, we have been able to come up with some strategies to help us stay on top of the food chain in this business. Some of this strategies include

Getting to know our Ideal Customers

As a new computer repair company in town, we will be directing all our energies to individual PC owners for now.

Reason being there is a large market for residential services. Also, the issues related with residential computers are not as serious as complicated as those of firms. As a result of this, we can spend less time servicing a computer. This will definitely lead to a better income.

Playing to Our Strengths

We intend to play to our strengths. We are very tech savvy and know we can soar in this area. To keep our focus undivided, we will be hiring accounting experts to handle to monetary part of the business.

Brand Awareness Creation

We intend to network at business trade organizations and also at chambers of commerce. We are looking to spend 5 to 7 hours of our week creating awareness of the presence of our company.

Hiring the Right Staff

When the time comes to start hiring staff, we intend to hire the best staff available. We will hire our staff not just on their tech skills but on their communication skills as well.

Financial Plan
Source of Startup Capital

To get our business running, we will need a minimum of $200,000. With this start up coast, we intend to get an office space, pay for the needed equipment to start a company. Over time, we have been able to come up with $100,000 from all our savings. We will get the remaining $100,000 from the bank.

Competitive Advantage

We might be new in the tech world, however, we are not pushovers. The fact that we are just stepping into the scene for the first time does not in any way mean we won’t compete with other firms for a place in the computer industry.

We are stepping into the industry with very high IT skills, we also possess some of the best equipment to help us last in the industry.


The business plan above is a simple business plan for the computer company, Jazzytech Computer Company.

This firm will be run by Anthony and Andrew. Also, the funds for running this business will be sourced from savings of the entrepreneurs as well as from the banks.

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