Sample Cell Phone Repair Shop Business Plan Template PDF


Whatever the case, a cell phone repair business comes to the aid of phone users whose phones have developed faults and need repairs. It is already assumed that the business owner must have been adequately trained in this field of business (phone repairs).

Daily, there are tons of new phones rolling out of production lines across the world, waiting to be distributed worldwide. With this comes the need for maintenance and repair.


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Repairs need to be carried out on phones due to either prolonged usage which results in some parts of the phone becoming old and needing replacement or servicing, or faults from the source of manufacture, resulting in the phone either being shipped back to the manufacturer (covered by the warranty agreement) or being fixed by a local phone technician.

Which Type of Business; Franchise or Starting From Scratch?

This is essential in any worth cell phone repair business. The entrepreneur has to decide whether to buy into an available cell phone repair franchise or to start from scratch. Making your mind on what option to choose brings clarity to the purpose.

  • Start With a Business Plan

This is very crucial to any meaningful business venture. No matter the size of the business, a business plan is a highly required document for business survival and growth. This document will help in measuring business growth and progress achieved.

It can be used to reveal if a business concern has reached its target or not. Because of the importance of this document, when applying for loans, it is a major requirement. It is required because the lender wants to see if the business you intend venturing into stands a chance of survival and profitability.

The business plan reveals all of this, as it shows if an investor knows what he/she is doing. It consists of a marketing plan, a business plan, and the financial projections section which is most crucial to revealing if a business has a future or not.

  • Get an Operating License

This is a requirement for operation associated with all cell phone repair businesses. Before owning a cell phone repair business, it is recommended that the technician(s) is/are certified by the relevant regulatory body vested by law to regulate the activities of the cell phone repair business.

This is mostly in place to protect the interest of the clients and also the interests of the business. Once this requirement is met, then the other procedures are carried out, eventually leading to the launch of the cell phone repair business.

  • Get All Necessary Equipment Ready

By wanting to start up a cell phone repair business, this is a necessary step in the commencement of business operations. Without the tools required for repairs, it is impossible to start anything tangible.

Among the tools needed are the digitizer separator, an anti-static brush, suction cup, heat gun, universal smartphone tool kit among other equipment which can be found on Hence, adequate preparations must have been made in purchasing the tools and equipment needed, including the office furniture and renting the shop from where the business would be located.

  • Following Your Business Plan

This is necessary if you are to realize meaningful growth in your cell phone repair business. Every aspect of the business as laid down in the business plan must be followed or implemented carefully.

This is especially true of the marketing, operational and management sections as they are the first areas that will need to be gotten right. All the contents of your business plan should be binding on your business and followed with all vigor and diligence.

  • Get the Services of an Accountant

This is very necessary as the accountant helps in tracking the cash flow in and out of the business and balancing the same to ensure that the business is not losing out through unnecessary expenditures helping to block harmful leakages.

Through the services rendered by the accountant, the entrepreneur can have a wholesome look of the business operations to know if things are going right or wrong and to effect necessary changes in grey areas requiring urgent attention.

  • Location is Key

This is a key requirement for businesses, especially a cell phone repair business. The location of this type of business can be the difference between profits and losses.

For a cell phone repair business, it should be located in areas with a lot of foot traffic such as in shopping malls or within the central business districts to benefit from the opportunities inherent in the population.

  • What is your Niche?

This is necessary to guard against the tendency for disorganization. Knowing your niche or your particular area of specialization in the cell phone repair business industry helps in giving a clearer vision and goal to the business.

There are various products or brands (such as Apple phone products, Samsung, Xiaomi amongst many others) with an attendant variety in phone repair businesses than specialize in particular brands. However, some repair all phone brand types, but whatever the case, you have to know what works for you and stick by it.

  • Your First Clients

These are most likely to be one’s associates, friends, family, and close relatives. These set of people will help in advertising or building your client base through word of mouth marketing until the business begins to have other loyal clientele that will only stick around if the cell phone repair services rendered to them are satisfactory.


Here is a sample business plan for starting a cell phone repair shop.

This article offers tips for people that are interested in starting up a cell phone repair company. It contains the needed information that is needed to write a simple and detailed business plan for a cell phone repair company.

Below is a cell phone repair company business plan sample

Business Name: Blue Skye Cell Phone Repair Company

  • Executive Summary
  • Our Products and Services
  • Vision Statement
  • Mission Statement
  • Business Structure
  • Market Analysis
  • Sales and Marketing Strategy
  • Financial Plan
  • Competitive Advantage
  • Conclusion

Executive Summary

Blue Skye phone repair company is a licensed phone repair company that offers all manner of cell phone repair services like fixing cell phones, fixing tablets, fixing smartphones, fixing tablets, battery replacement, screen repairs, and other phone associated issues. We own a facility in the heart of Detroit and have the aim of becoming one of the most successful phone repair companies in Detroit of all time.

Blue Skye phone Repair Company is owned by a James Blacky, a former engineer at Apple. Funding this business is not going to be much of an issue because James already has savings. In addition to his savings, James is looking to get loans from family, friends and also from the bank.

Our Products and Services

Blue Skye cellphone Repair Company is interested in making available cell phone repair services very affordable and available to residents of Detroit and other parts of the United States. From the heart of Detroit, we will offer quality cell phone repair services to both residents of Detroit and people living in other parts of the United States.

Vision Statement

Our vision statement is to build a trustworthy tech repair company that can always be relied on to provide the needed cell phone repair services, anytime, any day.

Mission Statement

Our mission is to create a cell phone repair firm that will be renowned for quality as well as reliability. We at Blue Skye Cell Phone Repair Company are not just interested in making profits, we also have the interest of our numerous clients at heart.

Business Structure

At blue Skye cell phone Repair Company, we are aware of recent trends in the cell repair industry. We aim to become and stay relevant by employing the best and just the best. That’s not all we have in mind to do, we will also ensure that those we hire to work with us are hired strictly on merit and for what they can offer.

Market Analysis

As a result of the rapid increase in demand and the use of mobile phones in today’s world, there has been an increase in job opportunities for individuals with the skills for fixing cell phones. This need for cell phone repairers has been boosted by the availability of very sensitive and fragile phones

Target Market

After carrying out our research, we have come to discover that getting our potential clients to patronize us will be very easy with the right communication skills.

Our target market includes individuals from all walks of life. Some of them include smartphone owners in our catchment area, tablet owners in our environment, cell phone owners in our environment, and finally, organizations that employ the use of smartphones and cell phones in the day to day running of their businesses.

Sales and Marketing Strategies

We have carefully devised some strategies that will help us make good and quick sales in this business. Some of them include

  • Top-notch customer service
  • A reduced price
  • Adverts in Newspapers

Financial Plan

Source of Startup Capital

To get this business started, we will need at least $50,000. This money will be used in getting an office space, not forgetting the materials needed to run this company and also to sponsor adverts. At the moment, we have been able to raise 35,000 from personal savings, from gifts and loans from family and friends. The remaining amounts that are needed to start this business will be sourced from the bank.

Competitive Advantage

It takes more than top-level IT skills to make it in the business of cell phone repairs. One vital ingredient that is needed to survive in this business and that should not be swept under the carpet is networking. The right network of professionals determines who gets what contract to repair, maintain and supply cell phones.

We aim at competing favorably in this business by being able to meet strict deadlines and work closely with our team of engineers


This is a business plan for Blue Skye Cell Phone Repair Company. It is a firm owned by James Blacky and will meet the cell phone needs of the residents of Detroit.

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