Different kinds of job opportunities exist that offer excellent opportunities to earn.
While some of these are complex, others aren’t. Also, varying levels of skill are required to complete the job. Have you heard about a call reviewing job? You can get paid to listen to calls.
There are lots of companies that offer such jobs and seek to use the outcome to develop better services and products.
So, if you find this job opportunity exciting, we’ll give you the needed help to find these jobs and know strictly what skills are required to perform it successfully.
You don’t have to leave the Comfort of your Home.
One of several benefits of call review jobs is that they can be remotely done.
Here, you get paid by simply listening to calls and reporting what you find. The convenience of doing the job from the comfort of your home makes it much more ideal.
Call review jobs can be done on a part-time basis. In other words, you can keep your primary job while also earning by the side in your free time.
As stated earlier, while the job isn’t difficult, you’ll need specific skill sets to get started. So what are they? There are several.
Requirements and Skill-Sets for a Call Reviewer
To realize your goal of getting paid to listen to calls, you must determine the required skills. Shouldn’t calling listening be pretty much straightforward?
That’s true to some extent, but only if you have strong listening and proficient language skills. Of course, you’ll need the right equipment too.
i. Strong Listening Skills
Not everyone pays attention to everything said. While some people are average listeners, others are above-average when it comes to listening.
Here, assessing different parts of the conversation helps a lot in getting the entire message or point of view of the client and passing the same along.
Staying on task is very vital when it comes to gaining the right kind of skill required for a call reviewer job. You’ll have to limit many distractions to concentrate fully to do a great job.
If this is a skill you already have, then you’re prepared to deliver on the job.
ii. Proficient Language Skills
In the United States or any native English-speaking country, one thing needed to qualify for a call review job is having proficient language skills.
Being proficient in multiple languages will be a big plus to your resume. With this skill, you can know precisely what the client says.
When in doubt, you can restructure specific questions to allow the caller better express themselves. A clear benefit of having proficient language skills is that the caller feels understood.
iii. The Right Equipment
One clear thing is that companies won’t provide you with equipment or hardware for the job. Luckily, not much investment is required on your part.
You only need a functioning tablet, phone, or computer. Having internet connectivity on these devices may also prove beneficial.
iv. Skills in Customer Care will Help
In a nutshell, call listening jobs require having basic customer care skills. Such skills include creativity, active listening, attentiveness, adaptability, and conflict resolution.
This way, you give the caller complete attention while getting all the information they’re passing on.
How much do Call Listening Jobs Pay?
Glassdoor, a global leader in insights about jobs and companies, gives the average annual salary of call review jobs around $32,212.
Based on this modest figure, it’s clear that you can’t solely depend on the role as a primary job, especially if you live in major cities with high living costs.
By supplementing with other income-generating opportunities, the money earned from this side job gives you extra income. If you have spare time, you could seek similar opportunities that pay to listen to calls.
Again, there are lots of such call reviewer jobs available.
Are there Open Positions at the Moment?
In searching for call listening jobs, job websites always offer open positions. However, jobs that have been posted for a long may expire.
You’ll need to check to find out the date it was posted. What industry are you more comfortable working in? This is a question you need to answer before seeking an opening.
Some Paid-to-Listen Jobs are Restricted to Certain Locations
Another thing you need to know when seeking call listening jobs is that they aren’t all open to every region.
You’ll find some of these companies restricting areas or regions where you can apply from. Such information is spelled out to save you the stress of wasting your time.
If you come across any like that, check if your location is included. If it isn’t, all you have to do is pick other alternatives. There are tons of call-listening jobs spread across every region.
With such abundance, finding one that matches your needs isn’t difficult.
What Companies Pay for Call Listening?
While there are tons of companies ready to pay you to listen to calls, some of the most popular include Accenture AI, Robert Half, Margate, FL, Advantage Resourcing, Accenture, Genesis 10, SGS, Guidehouse, AvMed, URAC, Alorica, Sutter Health, Rangam, and University of Maryland Capital Region Health.
More companies and organizations open to hiring call listeners include Dice, Aston Carter, CareMax Inc., state governments, and the Commonwealth of Massachusetts.
Others include UnityPoint Health, Interwest Consulting Group, Anthem, Inc., Expedite Technology Solutions LLC, and the Queen’s Medical Center.
These are only a few examples of companies that pay to list calls. A company or organization will do so when it feels there’s a need. Most times, these are basic needs that help get detailed client feedback.
You’re doing an essential job while earning a decent income from the comfort of your home. Equally important is that you can perform this job as a side hustle.
Getting paid to listen to calls has been a practice that has been around for quite some time. Due to the evolution of the job environment, companies now outsource such jobs to individuals who work for them remotely.